Technology has revolutionized how we communicate. Organizations today need to present compelling, engaging messages in an increasing number of ways and places—all without taxing or wasting resources.
That’s not easy. Your customers are bombarded with information, from TV to the Internet to their social network streams. And your workforce is increasingly mobile, leaning ever toward new ways of real-time communication and information sharing. Staying on top of these trends isn’t just a nice-to-have: it’s a necessity.
To successfully engage customers and match your evolving workforce, you need ways to:
- Enhance the value of customer communications
- Reduce the cost of communication and collaboration
- Help employees communicate and collaborate more effectively
Ricoh Communication Services help you do all of these things by combining Ricoh’s own advanced technologies with industry-leading communication and collaboration tools. According to your unique requirements and infrastructure, we build a right-sized and integrated plan, including everything from video conferencing, interactive white boards, digital signage and virtual help desks to telecommunication solutions like PBX (Private Branch Exchange) or VoIP (Voice-over-Internet Protocol).
Enhance the Value of Customer Communications
Your messages need to cut through the noise to connect with your customers wherever they are—in retail environments, conference centers, reception halls and more. Ricoh gives you that ability. You can personalize messaging and tailor customer communications to fit your target audience.
Reduce the Cost of Communication
It may sound too good to be true: you can showcase customized messages, foster collaborative live communications, support dynamic, interactive presentations, and reduce costs, all at the same time. That’s the beauty of an intelligent communications suite. With the right digital solutions in place, you won’t have to deal with updating conventional paper-based presentations and signage. You also won’t have to overstaff branch offices or pour money into a travel budget. Ricoh Communications Services extend your reach without stretching you thin.
Help Employees Communicate
and Collaborate More Effectively
You design your customer communications to be engaging and as interactive as possible. Similarly, you want to enable your workforce to present and share information in ways that best inform and motivate colleagues, team members and other stakeholders. Ricoh Communication Services deliver accessibility and security without one compromising the other.
Examples of Ricoh Communication Services
Unified Communication Services
Ricoh Unified Communication Services allow organizations to increase business agility and strengthen communication with their employees, customers and key stakeholders. Our services provide real-time interactive audio and video communication with multiple sources via the Internet. And unlike conventional video conferencing systems, you won’t need any special knowledge to operate them—nor will you be tied down to specific locations and environments. Video conferencing can be done anywhere on any platform.
Ricoh Telepresence Services give your organization the ability to deliver real-time communications with confidence. We can enhance customer intimacy without taxing resources by putting your experts in front of clients in many customer-facing engagements, including —sales, information and support desks. As a result, Ricoh Telepresence Services can help improve market responsiveness, optimize operations and keep you and your customers connected.
Digital Signage Services
Ricoh Digital Signage Services allow you to showcase personalized messages, special offers and ads in almost any location—showrooms, conference centers, lobbies, shopping centers and more. You can change the content whenever you want from a centralized location, reducing print costs as well as lost opportunities when you connect with your target audience with up-to-date, personalized messages on dazzling high-definition displays. The value of a strong communications strategy becomes clear